Support


File Locations

The Upload Client stores files in the following locations:

LocationDescription
%ALLUSERSPROFILE%\Pathcore\UploadFolder containing the background service database and log files
%APPDATA%\Pathcore\Upload Client.iniUpload Client configuration file
%LOCALAPPDATA%\Pathcore\Upload ClientFolder containing the client log files
%ProgramFiles%\Pathcore Upload ClientThe executable and shared libraries default install location

Uninstall

Removing the software requires administrator rights. Please consult with your local IT support for assistance.

To uninstall the Upload Client from Apps & Features
  1. Click on the Start button, then Settings, then Apps

  2. Click on "Pathcore Upload Client" in the list of Apps

  3. Click on the Uninstall button

  4. Follow the instructions on the screen to remove the software

To manually uninstall the Pathcore Upload Client
  1. Click on the Start button at the bottom left of the screen

  2. In the search bar, enter the following:

    %ProgramFiles%\Pathcore Upload Client\Uninstall.exe
  3. Run the command as Administrator

  4. Follow the instructions on the screen to remove the software

Contact Support

If you require additional assistance, please use the following link to request help:

Submit Support Request