Background Service Overview


Most of the Upload Client functionality is provided by a Windows service software that runs in the background and is started automatically when the computer is turned on. This is what allows the detection and transfer of new files to continue even when the User Interface is closed and the user is logged off.

Details

The background service is named "Pathcore Upload Background" and can be managed using the standard Windows service administration tools (Control Panel > System and Security > Administrative Tools > Services).

The service runs as the "Local System" account by default.

Windows 10

To stop the "Pathcore Upload Background" service (Windows 10)
If the service is stopped or uninstalled, files will not be transferred to PathcoreFlow.
  1. Click on the Start button at the bottom left of the screen

  2. Click on Settings

  3. In the search bar type "Control Panel" and click on the result that matches

  4. Click on System and Security

  5. Click on Administrative Tools

  6. Open Services

  7. Locate the "Pathcore Upload Background" service and right-click on it to bring up the context menu

  8. Click Stop

To manually install the "Pathcore Upload Background" service (Windows 10)
  1. Open a Command Prompt as an administrator:

    1. Click on the Start button at the bottom left of the screen

    2. Enter "command prompt" into the search bar

    3. Click on Run as administrator in the right-hand panel

    4. Click on the Yes button in the User Account Control warning that pops up.

  2. Enter the following command into the Command Prompt:

    "%ProgramFiles%\Pathcore Upload Client\upload_background_service.exe" /i
  3. Close the Command Prompt window

To manually uninstall the "Pathcore Upload Background" service (Windows 10)
If the service is stopped or uninstalled, files will not be transferred to PathcoreFlow.
  1. Stop the "Pathcore Upload Background" service

  2. Open a Command Prompt as an administrator:

    1. Click on the Start button at the bottom left of the screen

    2. Enter "command prompt" into the search bar

    3. Click on Run as administrator in the right-hand panel

    4. Click on the Yes button in the User Account Control warning that pops up.

  3. Enter the following command into the Command Prompt:

    "%ProgramFiles%\Pathcore Upload Client\upload_background_service.exe" /u
  4. Close the Command Prompt window

Windows 11

To stop the "Pathcore Upload Background" service (Windows 11)
If the service is stopped or uninstalled, files will not be transferred to PathcoreFlow.
  1. Click on the Start button in the taskbar at the bottom of the screen

  2. Click on the Apps > button at the top right of the popup

  3. Click on Windows Tools

  4. Open Services

  5. Locate the "Pathcore Upload Background" service and right-click on it to bring up the context menu

  6. Click Stop

To manually install the "Pathcore Upload Background" service (Windows 11)
  1. Open a Command Prompt as an administrator:

    1. Click on the Start button in the taskbar at the bottom of the screen

    2. Click on the Apps > button at the top right of the popup

    3. Click on Windows Tools

    4. Right-click on Command Prompt to bring up the context menu

    5. Click on Run as administrator

    6. Click on the Yes button in the User Account Control warning that pops up.

  2. Enter the following command into the Command Prompt:

    "%ProgramFiles%\Pathcore Upload Client\upload_background_service.exe" /i
  3. Close the Command Prompt window

To manually uninstall the "Pathcore Upload Background" service (Windows 11)
If the service is stopped or uninstalled, files will not be transferred to PathcoreFlow.
  1. Stop the "Pathcore Upload Background" service

  2. Open a Command Prompt as an administrator:

    1. Click on the Start button in the taskbar at the bottom of the screen

    2. Click on the Apps > button at the top right of the popup

    3. Click on Windows Tools

    4. Right-click on Command Prompt to bring up the context menu

    5. Click on Run as administrator

    6. Click on the Yes button in the User Account Control warning that pops up.

  3. Enter the following command into the Command Prompt:

    "%ProgramFiles%\Pathcore Upload Client\upload_background_service.exe" /u
  4. Close the Command Prompt window